Purchased leads list, then the revealed lead with an enabled Request-refund action (today a "coming soon" stub). Submitting opens a refund request the ops team decides in the existing P5 console — status flows back to Support. Note: movers don't raise complaints — complaints are filed by the moving customer against the mover (staff-logged; see Support).
Purchase history
A purchased lead — contact revealed + actions
Refund request form
Pune → Mumbai · bought 6 Jul · ₹450
The Refunds collection + the staff P5 disputes console already exist; this just gives the mover the
entry point (the refund amount is server-computed, ops still approve). A submitted refund:
Complaints are separate — filed by the moving customer against the mover, staff-logged; the mover only views them (Support → Complaints).
mockup.csoul.cloud/as-leads-portal-v2/my-leads.html · noindex